RA Branch Visit

Monday, Sept 8th, I spent all day at our Kisker Road Branch having been invited by Diana T, the branch Manager, to attend the monthly staff meetings at 8:00 AM and 4:00 PM. In advance of my visit, Diana had encouraged her staff to sign up for individual 30-minute NoveList training sessions to be held throughout the day.

For the staff meeting, I had 15 minutes to talk about readers' advisory, what it is, how staff can work together to assist customers, and suggest ways to prepare in advance for future RA inquiries. The NoveList training sessions were great fun! The  Kisker staff challenged me with their queries on how to use the database and I came away learning as much as they did from those 30-minute sessions.

I would love to do similar readers' advisory training at all the branches in the district and plan to spend a day at other locations in the coming months. If you wish to arrange for an RA branch visit, have your branch Manager contact me at General Administration.